Pricing

Indie

  • All features
  • Run on premise
  • Renewable every year
  • €200K annual revenue limit

Business

  • All features
  • Run on premise
  • Perpetual license
  • One year of updates
  • 20% off 1st year renewal
  • 40% off 2nd+ year renewal

Cloud

  • Hosted on dedicated servers
  • 5GB SSD
  • 1Gb network connection
  • €20 / 100GB SSD / month
  • 20% off annual subscription

FAQ

What are the differences between an Indie and a Business license?

Both licenses have the same features, there is no functionality locked based on the license.

The difference between them is that the Indie license is an annually renewed license, while the Business license is a perpetual.

If your funding / annual revenue are under €200K you qualify for the Indie license, which comes at no cost. If you go above this limit you'll need to get a Business license.

What is a perpetual license?

A perpetual license is a license that you buy once and can keep using forever.

Ark's Business license comes with 1 year of free updates. After this period, the license enters what we call maintenance mode, which basically means that you can keep using any version released up to that date, but from now on if you want to use a newer version you'll need to renew your license.

Why do I only have 3 seats?

Ark by default can run without any license, and limits it to 3 seats. To extend this limit, you'll need to request an Indie license.

Can I use the license on multiple servers?

Yes, a license can be used to setup any number of servers.

You can think of the license tied to a person / company, the only restriction is that the servers need to be for your use, and cannot be setup as a service for third parties.

Does the license require online activation?

No, a license is a file that you drop inside your server's folder.

How can I get extra seats?

To get extra seats for an existing license please contact licenses@ark-vcs.com.

In case of a Business license, you'll need to purchase extra seats. When acquiring extra seats you can opt to also extend your older seats with a pro-rata price, and your new license will now have another year of updates.

What is a seat?

A seat is a slot used by a unique user currently connected to the server. If you have a license with 5 seats you can have 5 unique users connected at the same time.

If the same user connects multiple times it still only counts as using one seat.

This means that you don't actually have to worry about pruning old / inactive users, since if they don't connect to the server then they won't use any seats.

Can anybody that isn't a user connect to a server?

Not at this moment, but in the future there will be a concept of a guest user, which if setup will have read only permissions.

I lost my license, is there a way to get it back?

Yes, please contact us using the same e-mail you used when requesting / purchasing the license.

Can I get a Trial license?

Yes, you please reach out and we'll provide one for you.

I don't need a business license, is there a way to support Ark?

If you like Ark and want to continue supporting its development please consider donating.

FAQ - Cloud

Where are the cloud servers hosted?

Cloud servers will be hosted in Europe.

Who has access to my data?

Besides any user you define, only we will have access to your server folder. We'll never access your server unless with explicit consent (e.g. help you with some issue you may have). A zip backup of your server folder will be created before any ark upgrades and kept, which you'll be able to get for your own backup / migration.

How can I migrate off the cloud?

Upon request, the server will be stopped and the server folder zipped. You'll then get access to this zip and you can run the server yourself, for more information please check the documentation.